Pickup areas and rules

Choose the pickup area that matches your plans in Kyiv. Your reservation is confirmed by support after you submit it, so availability can depend on the area and date.

Pick a pickup area first

Use the same pickup area throughout your reservation. If your plans change, contact support before your start time.

Bring a valid ID

A government-issued photo ID is required at pickup. The name on the ID must match the reservation details.

Helmets and safety

Helmet use is strongly recommended for all rides. Support will confirm the safety guidance for your pickup time.

Return by the agreed time

Return the vehicle to the same pickup area by the end of your reservation. Late returns may affect availability for the next renter.

Support confirmation window

After you reserve, support checks your pickup area and date, then confirms your booking details. If anything changes, you’ll be contacted.

What to expect
ID required: bring your photo ID for pickup.
Safety guidance: helmet recommendations and route reminders before you ride.
Support hours: support replies during business hours to confirm your request.

Reservation confirmation

For tourist sightseeing in Kyiv, we request availability for your chosen scooter or e-bike pickup area and time. A member of our support team confirms the request, then you receive the final details.

Availability is requested

We check the pickup area for your date and duration. Some areas can have limited availability depending on the day.

Support confirms your reservation

Our team reviews your request and confirms it when your pickup area has a ready vehicle.

You receive the pickup messages

You’ll get the pickup instructions and the time window. Keep an eye on your email and phone so we can finalize the details quickly.

What to expect after you reserve

  • Confirmation call or message: we confirm the vehicle and pickup area.
  • Pickup instructions: exact meeting point and arrival window for your time slot.
  • Safety notes: helmet guidance and starting checks before you ride.

How to prepare for pickup

  1. Bring a valid photo ID.
  2. Come to the pickup area on time. Your support message will confirm the exact instructions.
  3. Wear comfortable clothing and closed-toe shoes suitable for city riding.
If you need to change the time, contact support as soon as possible so we can check a new availability window.

FAQ

Quick answers about eligibility, ID, helmets, returns, and extensions for scooter and e-bike rentals in Kyiv.

Need more help? Contact support at support@wireforgesys.com or +380 955 879 9259.

Request a reservation

Pick your pickup area, then send your request. Our support team confirms reservations for tourists sightseeing in Kyiv.

  • ID required for pickup and vehicle handover
  • Helmet guidance and safety rules included
  • Support confirms your request after you submit